Being an entirely family-owned and managed company has been a defining dynamic that has contributed to the sustained success we have achieved since inception. A volume importer and distributor with a wide range of high quality imported products under our product umbrella, the sound business relationships we have cultivated through a network of overseas suppliers enables us to source some of the best products customised for the Australian markets, importing in either large or lesser volumes. Our own signature brands Bella Terra, Bella Viva, Bella Carta and Rani augment our extensive range curated to suit the diverse and quality-oriented Australian palette. Our overseas network is extensive and our distribution is channeled through our own warehouse in Perth to our customers including grocery, retail in fast moving consumer goods, independent and private supermarket chains in Western Australia.
As testament to our professionalism, quality orientation and transparency in doing business, we were conferred with Australian Trusted Trader status in 2018, placing us among an honour roll of 200 companies nationwide.
It is undoubtedly our personalised service philosophy that augments our competitive advantage. A highly professional team that is equipped with extensive knowledge on products, markets, product uses, demographics, market knowledge and other germane features. This team is trained to work closely with each customer, being responsive, knowledgeable and timely in their reasoning and solutions. This is also a team that works through weekends and public holidays, naturally setting the bar of customer service excellence at very higher levels.
